Colin - Thanks so much for the beautiful decanter and the engraving looks great. I have used you on a couple of occasions for corporate gifts and have always been delighted with the quality, workmanship and service. I will definitely be in touch in the future. Many Thanks & Kind Regards.

— Josie

Hi I would like to thank you very much for a quite excellent service You replaced the glass in a vase I sent to you this week In this day and age it is rare to have such fabulous care and service Many thanks David

— David Mathewson

The gift was great - Tooth Fairy Box- everything was fine thank you. I have told my daughter in law that is not a 'museum piece' or a 'toy' but there to be used. All the best for 2012. Janet M

— Janet M

Hi Colin No I don't mind you contacting me at all except I wanted to contact you to say Thank you very much for your quick, efficient and quality service. When it arrived and we opened it we were also delighted with the design and quality of it also. So i very much appreciate your personal service and follow through Colin, it says so much about you and your business. Kindest Regards Mr U

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Dear Colin, I was so upset to damage the claret jug I had bought my husband when he passed his law exams 21 years ago. I didn't even mention what I had done but was quickly found out! You certainly came to my rescue and the job was turned around in a day - amazing. The jug is now as good as new and was back in use last Sunday. Many thanks. Kind regards, Pippa

— Pippa Brown

Dear Colin, He is exceptionally pleased with the quality of the work and service and has asked me to pass on his sincere thanks (his wife now never needs to know he had a mishap with it!). Also, your efficiency makes me look great too so thank you. Best regards, Stephanie

— Stephanie

Dear Mr Campbell, I am writing to thank you so much for the truly excellent repair work that you carried out on the silverwork on the lid of our Communion wine jug recently. It is lovely for our congregation to now have the jug returned, fully functional again, and we were all very appreciative of the fact that you so kindly waived the cost of the repair.

— Dr Fraser Russell, Holy Cross Church, Woodbury

Thank you for the follow up. Absolutely delighted with the service I received in connection with this – I couldn’t have asked for (john) to have been more helpful or thoughtful. While I haven’t seen the finished article yet, my brother and his wife are delighted with the decanter.

— Chris

Hello Colin. The package has arrived and Mr Moss and I are so far the only people who have looked at the claret jug – it’s absolutely beautiful and we really appreciate the effort you have made to get it made in time for us to make the presentation to our long standing employee. Many thanks again and kind regards.

— Lesley

Dear John, Thank you so much for all your support during the chosing progress. The mills were a great sucess and I am just waiting to see what should be ingraved if at all. I will let you know if it is the case at the beginning of 2011. In the meantime I hope you have a great Christmas. Best wishes, Adelheid

— Adelheid